Cancellations must be notified to and received by us in writing (preferably by email) and once received we will confirm and process your cancellation request.
We offer Flexible Cancellation which removes the stress and worry of booking your holiday. You can cancel your booking and obtain a full refund of the lodging costs you have paid for up to ninety (90) days before the Holiday Commencement Date. For example, if your Holiday Commencement Date is a Saturday, then you can cancel as late as the prior Saturday. However, we ask that you give us as much notice as possible about your cancellation.
If you cancel in less than 90 days of the Holiday Commencement Date then date, you may be due a partial refund from your booking:
For this reason, we strongly recommend you take out your own travel insurance for UK holidays which covers booking cancellations. This will give you the peace of mind that you will get your money back if you need to cancel your holiday at almost the last minute. If you choose not to, you accept responsibility for any loss you may incur due to your cancellation.
"We are regular visitors to Crail and have stayed in quite a few wonderful cottages in the village. St Anne's is outstanding, perfect, superb. We we're a multi-generational party aged from 11-80 plus dog. The cottage was perfect for everyone, the boys loved the bunk room and the garden was adored by everyone. Everything is on hand and the facilities in the village made for a really special week. We hope to be back soon. "
Jennifer Anderson | 25 August 2023
" Sad to be going home after a lovely 4-night break. St Anne's cottage provided a lovely, cosy, comfortable place to stay. Has everything you would need- a wee home away from home. The weather was kind to us, so the kids could enjoy the garden. Thank you for letting us stay."
The Bruces, Mulholland and Mattheus Family | 16 February 2023
"Fabulous house. Great garden for kids. location perfect for food, walks and the beach."
Steven | 10 February 2023
"We stayed here over Christmas and had such a lovely stay. First time in Crail and it did not disappoint. Beautiful house and beautiful surroundings. Very close to the beach which was great for us as we brought our dogs and we loved taking them for a walk by the sea. The house had everything we needed, especially the kitchen which was important for cooking Christmas dinner. Overall a great stay and if I’m ever back in Crail, I would definitely book this house again. Thanks"
Lucy | 23 December 2022
"We fell in love with this cosy well appointed cottage, the views are lovely and the garden a bonus - we’ll be back!! We loved the cottage - cosy calm with beautiful views - I watched the sunrise from the kitchen - the garden is lovely and the location of the cottage ideal - central to explore Crail and surrounding area - only drawback was 8 adults and one shower - we had a wedding in the cow shed but the cottage was so lovely that we add ll just formed a queue! Oh yes more mugs please!!"
Anne | 28 October 2022
"This little cottage is great! Beautifully furnished, kitchen well-equipped and the details in each room were a delight. Perfect location and the patio in the garden was an added bonus."
Kate | 23 September 2022